Giving clients sufficient opportunity to react to your designs while in progress is a key to professional success. Similarly, involving prospective building users as well as clients is even more valuable in the long run. Say your client is a large corporation, such as a health care provider. While the hospital administration may serve as your client, no doubt the perspectives of administration personnel will differ significantly from those of doctors, interns, residents, nurses, and other medical staff who use the building regularly. In addition, the experiences of patients and visitors who use the building irregularly, often as a result of life-threatening emergencies, are altogether different as well. Understanding how each type of user experiences the current medical environment as well as how each reacts to your prospective designs inevitably produces a better building. People are likely to be more satisfied with a new building or addition if they _______________________________. For a large institution, this can translate into increased productivity on the job, reduced absenteeism, less turnover, and lower costs.